Policy

 

Company Policy

As the recent developments in the local and global business sphere emphasise the need to adhere to good governance practices, Majestic Electric Company Limited places a strong emphasis on adopting and implementing sound practices of good governance. Transparency, accountability, integrity and high business ethics are the core conducts by which the Corporate Governance mechanism is formulated in order to effectively direct and govern the Company and its subsidiaries. The company is primarily guided by the Code of Best Practices on Corporate Governance issued by the Institute of Chartered Accountants of Sri Lanka.

In addition to be complying with the statutory requirements, effective governance systems and practices towards improving transparency, disclosures, internal controls and ethics at work-place have been institutionalised. Majestic Electric Company recognises that good Corporate Governance is a continuing exercise and reiterates its commitment to pursue highest standards of Corporate Governance in the overall interest of all its stakeholders.

We are customer obsessed. We will respect our customers. It is our duty to earn their loyalty and trust. We will serve them offering a professional and personalised service.

We constantly strive to develop new products to meet our customer expectations. Our suppliers are an integral part of our products and services. Hence, we will work with them to achieve the highest professional standards in the industry.


Quality/ISO Certification

We are ISO 9001:2008 certified for Quality management systems in Design & Installation of Electrical Systems, Repair & Maintenance of Electrical Systems & Products, Trading of Electrical & Lighting Products.

We are committed to providing the best quality products at competitive prices. Realising and respecting the basic needs of customers to feel more secure, we have committed to provide products that are superior in quality, better, safer and faster than what a client is looking for. We strive to exceed our customer expectations and confidence.

All employees are responsible for ensuring that quality standards are maintained and continuously improved. This guarantees our products remain of the best construction and performance. In most of our products, our Quality Management System fully meets all requirements for the ISO 9001:2008 Quality Standard and SLS Standards.


Disclaimer

The material made available through this Majestic Electric Company Limited website is for information purposes only and cannot be used and/or relied upon for any other purpose.

Majestic Electric Company Limited makes no representations or warranties of any kind, either express or implied, as to the completeness, accuracy, reliability, suitability or availability of this website or the information, products or services contained in these pages or their fitness for any purpose whatsoever.  Any reliance you place on such information is therefore entirely at your own risk.

Whilst every effort has been taken to ensure the accuracy of the information in these pages, their content is naturally subject to change.  It is the responsibility of the user/reader to check the accuracy of relevant facts before entering into any financial or other commitment based upon them. In no event will Majestic Electric Company Limited be held liable in contract, tort (including without limitation negligence) and/or breach of statutory duty for any direct, indirect, special, incidental or consequential loss or damage (including but not limited to any loss of data and/or economic loss and/or loss of profits) arising out of or in connection with the use of this website or the information contained therein.

Within this website you are able to access and link to independent third party sites which may feature information which is of interest to you. Majestic Electric Company Limited has no control over the subject matter, content and/or availability or otherwise of such sites and as such, assumes no responsibility whatsoever in respect of such site(s). The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within in them, by Majestic Electric Company Limited.

Please advise us if you consider any third party links to be inappropriate, illegal or offensive. Majestic Electric Company Limited reserve the right to remove such links if in its sole opinion Majestic Electric Company Limited believes it to be inappropriate, illegal or offensive.

Every effort will be made to ensure that this website runs without any problems or interruptions, however Majestic Electric Company Limited will not be liable for and takes no responsibility for this website being temporarily unavailable due to technical or other reasons.

Unless otherwise explicitly stated, all information contained within this website belongs to Majestic Electric Company Limited and is copyright Majestic Electric Company Limited, irrespective of whether a copyright symbol and/or statement is present.  All trademarks are hereby acknowledged by you as belonging to Majestic Electric Company Limited.  The company asserts its moral rights to the information contained within this website.  Any requests about the use of Majestic Electric Company Limited copyright material should be addressed to the maintainer of the page, where this is apparent, otherwise e-mail us at: info@majestic.lk

Majestic Electric Company Limited will, upon notification, consider removing any material open to legal objection pending investigation.

In all matters relating to this website the applicable law shall be that of England and Wales.


Privacy Policy

At Majestic Electric Company Limited we believe strongly in protecting our users' privacy. We will not wilfully disclose information about our users to any third party without first receiving our users’ consent.

This Privacy Policy sets out the privacy practices for the services offered on any Majestic Electric Company Limited owned and/or operated websites ("the Website").

This Privacy Policy may be updated from time to time. You should check this page from time to time to ensure that you are happy with any changes.


Data

Majestic Electric Company Limited will only collect, process and save information that you have provided us with, in accordance with the data protection laws.

Personal information is any data that identifies you, which includes your name, address, company, credit card information, email, fax, and phone. We may store personal data which you have given us, in a database for marketing purposes. This record enables us to keep you up-dated with new product releases and press stories when appropriate.

Any of your personal information that is collected by Majestic Electric Company Limited will not be sold, traded, rented, or released in any manner. Your personal information is secure with Majestic Electric Company Limited. However, should you not wish to receive future information on our products, etc please indicate this when contacting Majestic Electric Company Limited.


Your Personal Information

All personal information you provide via the Website will be treated as private and confidential. Please see any pages where information is collected for further relevant information.

Majestic Electric Company Limited may compile data in aggregate form so that Majestic Electric Company Limited may better understand users that visit the Website. Aggregate data is anonymous and does not contain any personal information that identifies users.


Sharing of Information

Majestic Electric Company Limited will not sell, rent, trade or give away any user’s personal information or email lists to third parties without first obtaining the user’s consent.

The Website contains links to other websites. Majestic Electric Company Limited is not responsible for the privacy practices and/or the content of such websites. You should exercise caution and look at the privacy statement applicable to the website in question.


Security

Majestic Electric Company Limited is committed to the security of our users’ personal information and we have security procedures in place to protect against loss, misuse or alteration of personal information under Majestic Electric Company’s control.


Cookies

When you visit the Website, Majestic Electric Company Limited may send your computer a "cookie", a small file that resides on your computer's hard drive. Cookies allow Majestic Electric Company Limited to make the Website more useful by tailoring the services Majestic Electric Company Limited offer from time to time. You can set your browser not to accept cookies, although you may not be able to access all of the features on the Website.

Overall cookies help Majestic Electric Company Limited provide a better website be enabling Majestic Electric Company Limited to monitor which pages you find useful and which you do not. A cookie in no way gives Majestic Electric Company Limited access to your computer or any information about you, other than the data you choose to share.

If you review or download information, we may track the visit. This information is helpful, amongst other things, to provide you with tailored information and to give us information about which part of the site is frequented and further improve this site. We use this information in a collective way, rather than selecting an individual. The way in which we monitor this is through cookies.

If you are worried about this, it is possible to change the setting on your computer. This could affect the way you look at our site and that of others. Further information can be found at:

(Please note we can not be held responsible for the information held on external sites.)


Contacting Us

If you have any questions about Majestic Electric Company’s Privacy Policy or concerns about personal information you have supplied to Majestic Electric Company Limited, please e-mail: info@majestic.lk

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the above address.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible, to the above address. We will promptly correct any information found to be incorrect and notify you.


Email

If you send an email to us, please be aware we cannot guarantee its security during transit. The data we received in the email will be stored according to the current data protection laws.


Freedom of Information Act 2000

The Freedom of Information Act confers a right on individuals to know what information is held by public authorities and to obtain access to that information. Hence, where requested to do so, we have a duty to disclose information held by it, including information held by it electronically.

Some information may be absolutely exempt from disclosure, for example, personal information and information received by the Majestic Electric Company Limited in confidence. Other information may be exempt if the public interest lies in withholding the information rather than in disclosing it e.g. information that is commercially sensitive.  As a consequence of this legislation, information provided by users of the Majestic Electric Company's website may be disclosed to third parties where a request for access has been made and where no exemption applies.